Cancellation policy for consumers

Right of withdrawal
Consumers do not have a statutory right of withdrawal for contracts for short-term accommodation rentals in accordance with Section 312g (2) No. 9 of the German Civil Code (BGB), as these are services related to leisure activities for which a specific date is set for the performance of the contract.

Note
Therefore, there is no right of withdrawal for bookings of accommodation that are intended for a specific period (e.g., vacation homes, apartments).